Returns & Exchange

Brands4Cheap PTY LTD
Fragrance4Cheap (ABN: 13625855272)
P.O Box 1293, Collingwood 3066
Melbourne, VIC, Australia

 

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
 

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Contact: 
admin@fragrance4cheap.com
or
Brands4Cheap PTY LTD
P.O Box 1293
Collingwood 3066
Melbourne, Australia

1300 608 110 (Charges My Apply)

 

Refunds will be provided for all goods with major faults/defects as per Australian Consumer Law

 

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@fragrance4cheap.com | 1300 608 110 (Charges My Apply)
 

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 

Exchanges (if applicable):
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at admin@fragrance4cheap.com or 1300 608 110 (Charges My Apply)

No Exchanges are allowed to be made with Afterpay shoppers. Partial orders can be fulfilled but the remaining amount must be refunded back to Afterpay. Fragrance4Cheap must NEVER REFUND CASH to a shopper in relation to any amounts paid by shoppers to Afterpay.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
 

Shipping:
Please contact us for more information about returning the product. admin@fragrance4cheap.com | 1300 608 110 (Charges My Apply)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.